Privacy Policy

Last updated: 2026-09-03

Zensoul is designed to keep personal reflection records device-first and to use only necessary information for AI features.

Information you provide

You may enter a nickname, birth details, gender, city, account email, questions for AI features, and support messages. Personal records are stored on your device by default.

When you sign in, Zensoul may use your account identifier to sync membership state, restore purchases, and protect paid features.

Optional relationship invitations

If someone uses a Zensoul invitation, the invited person may choose to submit a name or nickname, birth date, exact or unknown birth time, and a selected birth city. The city record includes catalog coordinates and a time zone needed for chart calculation; Zensoul does not read the device's live GPS location for this feature.

This information is stored temporarily with the inviter's account identifier. The invitation expires seven days after creation. It is deleted after the inviter successfully imports it; unreceived expired data is removed by scheduled cleanup. The invited person must confirm and consent before sending.

AI features

When AI features are used, Zensoul may use information from your current record and question to generate a response. We do not send your name, exact birth date and time, or birthplace as part of the AI request.

AI answers are for self-reflection and self-awareness. They are not medical, legal, financial, mental health, or other professional advice.

Purchases and membership

Zensoul uses Apple in-app purchase and RevenueCat to verify 365-day non-renewing membership access. Apple and RevenueCat may process purchase identifiers, transaction status, product identifiers, and entitlement status.

Zensoul stores only the membership status needed to unlock features. We do not store full App Store receipts.

Account and device data

Local records, saved AI answers, export files, and device settings may be stored on your device. If you sign in, Zensoul may keep account identifiers, membership status, restore-purchase information, and records needed to provide support and app features.

You can clear device data inside the app. Account deletion removes the Zensoul account and server-side account data that Zensoul controls, while App Store purchase history remains managed by Apple.

Third-party services

Zensoul may use service providers for sign-in, purchase verification, secure data storage, and requested AI answers.

We do not sell personal data and do not use third-party advertising tracking.

Optional usage analytics

Only if you choose to allow it, Zensoul sends limited product-usage events: a fixed page or feature event, visible page duration, app version, platform, and interface language. These analytics events do not include your nickname, birth details, city, blueprint, questions, AI output, account ID, advertising ID, or persistent device identifier, and are not linked to your identity.

Raw events use a 30-day retention window, and non-identifying daily aggregates a 90-calendar-day window. Cleanup is scheduled daily to remove data outside these windows; if a run fails, removal occurs on the next successful run. You can decline or turn analytics off in the app at any time; no new usage events are sent after you turn it off.

For delivery, security, rate limiting, and abuse prevention, infrastructure providers may temporarily process network information such as IP address. Zensoul's analytics records do not store IP addresses. We do not use these analytics for advertising, selling personal data, or cross-app or cross-site tracking.

Contact

For privacy questions or account deletion help, contact support@zensoul.app.